Returns & Exchanges

At Bolton Technical South Africa, we stand behind our signal boosting solutions and offer a 30-day money-back guarantee to ensure you achieve the best possible cellular connectivity. If you are not completely satisfied with your purchase, our streamlined returns process ensures a quick and efficient resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our technical support team within 30 days of receipt to discuss your signal issues or request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Gear

  Carefully pack the electronic components, antennas, and cables in their original packaging, ensuring all manuals and power supplies are included to avoid restocking fees.

• 3.
  Ship to Johannesburg Office

  Clearly mark your RMA number on the exterior of the package and courier the items to our main distribution hub in Johannesburg for inspection.

• 4.
  Inspection and Refund

  Our technicians will verify the condition of the equipment, and once approved, your refund or exchange will be processed within 7 to 10 business days.